🇳🇿 New Zealand Support Team

Contact Us

Have a question or need assistance? Our friendly New Zealand support team is here to help. We typically respond within 24 hours during business days.

Send us a Message

Fill out the form below and we'll get back to you as soon as possible.

Contact Information

New Zealand Office

Auckland, New Zealand

Serving all of NZ

Support Hours

Monday - Friday

9:00 AM - 6:00 PM NZST

Email Support

support@celestialchance.com

Response within 24 hours

Phone Support

Available during business hours

New Zealand toll-free

Quick Response Tips

  • • Be specific about your issue or question
  • • Include relevant details (game name, error messages)
  • • Check your email for our response
  • • Response time: Usually within 24 hours

Responsible Gaming Support

If you need support with gaming habits or have concerns about your gameplay, we're here to help with resources and guidance.

Frequently Asked Questions

Quick answers to common questions

Is Celestial Chance free to play?

Yes! Celestial Chance is completely free-to-play. No real money is involved, and no real prizes can be won. It's purely for entertainment.

Do I need to create an account?

While you can try many games without an account, creating one allows you to save favorites, track progress, and access exclusive features.

What devices are supported?

Celestial Chance works on all modern devices including desktop computers, tablets, and smartphones. No downloads required!

How do I report a technical issue?

Use the contact form above and select "Technical Support" as the category. Include details about the issue and what device you're using.